Perishable Goods Policy: Due to the fresh, artisanal nature of our baked goods, all sales are final. We do not accept returns, exchanges, or offer cash refunds once a batch has been baked or shipped.

Cancellations: Orders can only be modified or cancelled within 2 hours of placement. Kindly email to contact@bakedblissbyshilpi.com for the same. Beyond this window, raw ingredients are allocated to your order, and the production cycle cannot be halted.

Damaged Deliveries Protocol: We meticulously engineer our dual-wall corrugated packaging to resist transit shock. However, in the rare event that your order arrives severely structurally compromised due to courier mishandling:

1. Take clear, high-resolution photographs of the unopened outer box and the internal damaged product immediately upon receipt.

2. Email the evidence along with your Order ID to contact@bakedblissbyshilpi.com within 4 hours of delivery.

Verified transit damage claims will be reviewed immediately for a priority complimentary remake or store credit.